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NDIS Complaints and feedback
The National Disability Insurance Scheme (NDIS) values feedback and complaints as an opportunity to improve their services. If you have concerns or suggestions, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544 or send them an email on contactcentre@ndiscommission.gov.au. They will work with you to resolve issues and ensure that your experience with the NDIS is positive.
Making a Complaint
If you are an NDIS participant and you feel like your rights have been violated, you have the right to make complaint. It is important to remember that you have the right to be safe, respected, and receive good quality services and support. Don't hesitate to speak up and make voice heard.
At Moreable, we highly appreciate our clients' feedback as it helps us improve our services. You can share your thoughts with us by sending to parnian.moreable@gmail.com or by calling our customer service at 1300 389 111. We guarantee that your feedback will be kept confidential and we will work with you to resolve any issues as quickly as possible.
What You Can Expect
At Moreable, we take your concerns and complaints seriously. We are committed to handling them in a confidential, fair, and timely manner. Once we receive your concern or complaint, we will contact you within 24 hours to explain how we will investigate and resolve the issue.